• Delivery Timeframe:
  Delivery typically takes 5 to 6 business days, depending on your location.

• Free Delivery:
  We offer free delivery on all orders with no hidden charges.

• Delivery Areas:
  We deliver across all cities in Pakistan. For international shipping, please contact us via email at contact@shoplilac.co or reach out to us on Instagram for assistance.

• Tracking Your Order:
  Once your order is shipped, you will receive a tracking link via email or SMS.

• Delays:
  While delays are rare, if your order takes longer than expected, please contact us with your order details, and we’ll be happy to assist you.

• Missed Delivery:
  If you miss the delivery, our courier partner will attempt one more delivery. If it’s missed again, the order may be returned.

• Same-Day Delivery:
  We offer same-day delivery in Lahore for an additional charge. We are also working to provide faster delivery options in other cities.

• Pick-Up:
  Currently, we only offer delivery and not pick-up.

For any order-related questions, feel free to reach out to us at contact@shoplilac.co. We’re always happy to assist!